Corporate Social Responsibility part 6: The case against business community partnerships

Corporate Social Responsibility 4 Comments

Last Friday, I outlined what I believe to be the main benefits of the trend away from simple corporate donations towards community and stakeholder engagement by companies through community business partnerships.

To recap, community business partnerships involve one or more business entities partering with one or more NGOs or community based organizations to produce a desired social outcome. The benefits of such partnerships include but are not limited to:

• greater certainty in terms of funding and resource commitments through longer term commitments from companies;
• the opportunity to bring corporate expertise and resources to social projects;
• greater impact on public relations and employee morale through tangible community outcomes;
• greater corporate accountability through allowing the community to evaluate the impact of CSR projects more effectively;
• greater understanding of dynamics of local target markets; and
• opportunities for employee learning and development outside of their everyday responsibilities;

Today, I would like to focus on potential drawbacks or disadvantages of greater corporate engagement with the community as opposed to mere corporate donations.

Arguments against community business partnerships

The case against corporate participation in business community partnerships appears to be a difficult case to make. There are few apparent drawbacks or disadvantages of the community business partnership approach. Nevertheless, I would like to consider some possible arguments against this approach to CSR:

 
• Management distraction from the ‘core business.’Unlike straightforward corporate donations, community business partnerships involve active participation from the company and its employees.

Accordingly, such projects have the potential to distract management attention its first and foremost priority – the effective management of core business operations. 

 
• Cost.

Community business partnerships entail costs as well as benefits, which can include management and employee time as well as investment in equipment or facilities.

Companies should carefully weigh such costs against the expected benefits of the project in order to ensure that such projects are mutually beneficial for the company and the community.

 
• Reputable charities are experts at social programs, companies are not.

The lads (and ladies) at BMW are experts at making what are indisputably amongst the best automobiles in the world. They are probably not experts at providing essential blood related products services to hospitals and patients.

But staff at the Red Cross are. BMW should focus on making great cars and leaves the business of blood related services to the experts.  However, BMW’s $1 million donation in America alone, along with donations from private citizens and other corporations, (refer donor’s list) provide the critical funding necessary for the delivery of this vital service.

Community business partnerships are most effective in cases where companies have particular expertise or facilities to contribute toward the project concerned. Where this is not the case, straightforward corporate donations, rather than community business partnerships, may be a more effective way to produce desired community outcomes.

  
• Potential to sway projects toward a corporate agenda.

Some in the community may suspect that corporate involvement in community projects may cause such projects to be swayed in such a way that they meet the corporate demands for publicity rather than underlying community needs.

I cannot see much logic behind this viewpoint. Community business partnerships involve business partnering with NPOs and community organizations, neither of which would enter partnerships which did not provide real community outcomes.

NPOs and community organizations are in the business of delivering real positive community outcomes, not assisting companies with public relations.

 
Conclusion

There are many cases in which community business partnerships provide the most effective way for corporations to assist in meeting community needs as well as providing net benefits to the corporation.

In deciding whether and which projects to participate in, business should carefully weigh up the benefits and the costs of participation.

 
Over to you

Are community business partnerships the best way for companies to contribute to society?

Please feel free to provide your thoughts, opinions and viewpoints by clicking on the ‘comments’ section below.

4 Responses to “Corporate Social Responsibility part 6: The case against business community partnerships”

  1. Brad Shorr Says:
    July 4th, 2008 at 9:06 pm

    Andrew, thanks for laying out the issue so thoroughly and clearly (two qualities of your writing I greatly admire). In terms of contribution to society, the ultimate contributions a company can make, in my view, is to create jobs and wealth. If a company engages vigorously in community partnerships and winds up going bankrupt (for whatever reason), it’s a great loss. On the other hand, if a company is not “socially active” but consistently grows, I think we all gain from that. Just the same, engaging the community ought to serve both purposes – helping the community and, as an outgrowth, contributing to the company’s bottom line by building customer loyalty, enhancing the brand, and strengthening the economic base of the markets in which it operates.

    Brad Shorrs last blog post..Happy Birthday

  2. drew Says:
    July 7th, 2008 at 6:31 am

    As usual, I think you are spot on, Brad.

    The best way a company can contribute to society is to manage its core operations in an effective manner.

    However, if managed sensibly, corporate engagement with the community can benefit both the companies and the communities they serve.

    Cheers

    Andrew

  3. Lauren Bloom Says:
    July 8th, 2008 at 10:01 am

    Hi Andrew,

    You’ve done a terrific job of laying out the potential pitfalls in community business partnerships as well as many of the benefits they can provide. I think that community business partnerships can serve at least one additional positive purpose, though, which is to remind a company’s management and Board of the importance of being a good citizen within the larger community.

    While I agree that the primary purposes of a company are to create wealth for its owners and jobs for its employees, it seems to me that too many companies focus exclusively on the bottom line without looking at the wider social impact of their practices. It’s certainly possible for a community business partnership to become a “fig leaf” to hide corporate greed, but I would hope that a company that takes the time, trouble and expense to set up one or more meaningful community business partnerships would ultimately end up with a more ethical, high-minded corporate culture.

    Lauren
    http://www.businessethicsspeaker.com

  4. drew Says:
    July 9th, 2008 at 6:39 am

    Lauren,

    Thanks for dropping by.

    I hope you may find many of the discussions on this blog to be interesting and stimulating. I certainly enjoy reading your blog.

    I think you raise a valid point. There is nothing like practical engagement in the broader community to raise the level of awareness of corporations and their employees about the impact of their operations upon society at large.

    Large business in particular (but also small business to some degree as well) control a significant portion of the productive resources of society, and thus their actions have a very significant impact upon the societies in which they operate.

    Engagement in social partnerships helps raise corporate awareness of the impact the company can have, straightforward corporate donations do not help much in this regard.

    Cheers

    Andrew

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