Should disgruntled staff kidnap the boss?

Fair labor practices 15 Comments

This is a serious question, and the answer is a resounding no.

Even in the most hostile of industrial disputes, I do not believe that workers should resort to the practice of kidnapping or otherwise detaining company bosses against their will, and the number of cases in which this has occurred in recent months is somewhat concerning in my view.

That said, any company boss who falls victim to this type of practice would be well advised to ask serious questions about why it occurred and how the company can improve its performance in terms of human resource management.

 
Spreading beyond France?

The practice of disgruntled employees taking company bosses hostage during industrial disputes, to be released only after the demands of workers have been met, has long been common in France. Serge Foucher, the head of Sony in France, represents only the latest example. (In an attempt to secure more favorable redundancy terms, workers shut him into a meeting room on March 12, barricading the plant with huge tree trunks. He was released the following day)

But a report in The Economist last week described how the last few months have seen several occurrences of the practice in other countries as well, and with the onset of difficult economic times, there are fears that the practice could become more common beyond French borders. 

(These kidnappings typically occur in response to disgruntlement over mass redundancies, factory closure or relocation, or disputes relating to entitlements for laid off workers)

 
No way to settle a dispute
Tempting as it may be from the viewpoint of disgruntled workers, I do not believe that the practice of kidnapping company bosses should be condoned under any circumstances.

For one thing, it is dangerous. Whilst physical harm or injury is generally not the intent of those workers who partake in this kind of activity, human behavior is unpredictable, and with stakes and emotions running so high, things could get out of hand very easily. I would think that it would only be a matter of time before someone gets hurt if this type of practice becomes more common outside of France.

Moreover, there are better ways to solve disputes. Granted, workers may not have many good options in the event that management is not willing to engage in constructive negotiations and make reasonable compromises. But even then, there are surely better options than kidnapping.

 
A wake up call to management
Nevertheless, whenever this type of thing happens, it should serve as a wake up call to management.

Granted, you never expect decisions such as plant, factory or mine closures, or any other forms of mass redundancy to be especially popular, and no matter how well the firm handles these types of matters from a personnel perspective, I would not imagine that one or two incidents of unruly behavior from individual employees would be entirely unusual.

But I could not imagine that a whole group of staff would act together in this manner unless there were serious problems with the company’s handling of employee relations. Even plant closures, if handled properly should not lead to this, and where bosses find themselves caught up in this situation, any half sensible management team would start asking serious questions about what has lead to this situation and why employee relations have deteriorated to such an extent.

 
Should police become involved?
An intriguing final question is that of whether police should become involved.

On one hand, holding a person against their will represents a criminal act in most western countries. You can’t have people taking the law into their own hands in this manner without their being consequences, and police involvement may serve as a deterrent toward any future action of this kind.

On the other hand, reluctance on behalf of police to involve themselves in what is essentially an industrial dispute is more than understandable. For one thing, police interference could potentially cause the situation to escalate if it leads to panic on the part of one or more of the perpetrators.

Also, there is a much greater prospect of the restoration of some form of harmony in terms of workplace relationships in cases where the staff involved can be persuaded to let the boss go voluntarily rather than by force.

Personally, I don’t have a particularly strong opinion as to whether police involvement in these matters is warranted, but I would be very interested to hear your viewpoints on this issue.

15 Responses to “Should disgruntled staff kidnap the boss?”

  1. Brad Shorr Says:
    March 28th, 2009 at 5:04 am

    Hi Andrew, The question of police involvement may depend on your point of view. I imagine kidnappees would support police involvement, while kidnappers might have mixed feelings. Regardless, it’s easy to understand the mounting frustrations and fear that lead people to take desperate measures. About nine months ago I was having lunch with a financial planner and he said that he wouldn’t be surprised at all to see riots in the streets of America if the Dow average sunk below 5000 or 6000. It sounded ridiculous at the time. Now I’m not so sure.

    Brad Shorrs last blog post..You Are Now Entering the Customer Service Twilight Zone

  2. Andrew Says:
    March 29th, 2009 at 12:22 am

    Hi Brad,

    Desperate people do desperate things, and unfortunately, the possibility that these type of incidents becoming more frequent during the challenging economic period ahead is one which cannot be dismissed.

    However, with a pro-active attitude from management, I hope that the vast majority of grievances could be resolved without having to resort to this kind of thing.

    Andrews last blog post..Should disgruntled staff kidnap the boss?

  3. Ana Says:
    March 30th, 2009 at 11:58 am

    Wow, I don’t even know what to say. The prospect of kidnapped bosses never even crossed my mind. That’s wild! Just when you think you’ve heard it all…..

    Anas last blog post..German Court Bans PETA "Holocaust" Campaign

  4. Andrew Says:
    March 30th, 2009 at 8:00 pm

    Hi Ana,

    It does seem a bit out of the ordinary, but it does happen.

    I would certainly think that it would come as a surprise to the bosses concerned – of all people who they would have thought might kidnap them, I doubt they would ever have expected it to be their own staff!

    Andrews last blog post..Should disgruntled staff kidnap the boss?

  5. tom Says:
    March 30th, 2009 at 11:49 pm

    I think it is the fault of both parties eventually too because the employees depend on this job and they have so much holding behind the scenes like house, family, car, etc.

    Which is their fault because they didnt prepare themselves and simply don’t understand how businesses work.

    On the other hand, things happen but other times it may simply be the manager just keeping it to himself and then one day just laying it down to everyone which creates a shock of waves.
    Worse yet is when the manager does not what is going on and is told to go in and like fire people.

    So in the end i think its both sides to blame.

    toms last blog post..#3 I probably would have been homeless

  6. Jake Says:
    March 31st, 2009 at 1:37 am

    What’s up Andrew! Nice blog you have going on here.. I appreciate you dropping by my site and hope you come back often!

    In regards to this post.. this is one thing i LOVE about blogging… since my adventure into Internet Marketing and blogging started one year ago, I’m loving meeting all the new people from all over the world and seeing different points of views on anything and everything!

    I guess here in the good ole USA, what you’re talking about would be a no no, although I’m sure it has happened under the radar haha

  7. Cath Lawson Says:
    March 31st, 2009 at 5:37 am

    LMAO Andrew – I did not know about the Sony guy, or that it was ok to kidnap the boss in France. I think I’ll be knocking it off my list of possible places to immigrate to. If you had posted this a day later, I’d have thought it was an April Fool’s joke.

    As you say, if this happens, I do think the management should take a serious look at their business. But you’d think they might look at changing the law. Surely there’s better and safer ways to resolve disputes.

  8. Karen Swim Says:
    March 31st, 2009 at 11:22 am

    Andrew, wow this is scary but I am not entirely surprised. When I was a boss I had to let go of a really bad employee. I was gentle, and so respectful but she threatened my life and trashed her company car and laptop before leaving. Luckily she did not aim her car at me like another employee did to her manager (her defense is that she wasn’t going to actually kill her). Both incidents illuminate that sometimes even nice bosses and humane practices may be met with craziness by employees who may have already been teetering on the edge. A criminal act is just that but we should all work to not only maintain humane practices but spot troubled employees before they reach the breaking point.

    Karen Swims last blog post..The Wonder of Life

  9. Andrew Says:
    March 31st, 2009 at 8:19 pm

    Tom,

    To a degree, I would think that it would be highly likely that in most cases, each party would share some of the responsibility for the fact that things have deteriorated so badly.

    That said, some employers do behave in an unscrupulous manner, and where this happens, the bosses concerned have only themselves to blame for this type of situation.

    Jake,

    Thanks for stopping by, and welcome to my blog.

    It was my pleasure to look at your blog and I hope to do so as often as possible.

    I would imagine that the practice would be illegal in the U.S, and I wonder how often it really goes on.

    Cath,

    Yep, definitively no April Fools joke here.

    I agree with your comment about changing the law. Not only should governments ensure that this kind of practice is not tolerated, they should also ensure that the legal system is sufficiently robust so as to provide employees with an effective way of resolving disputes in the event of unscrupulous behavior on the part of their employers.

    Karen,

    Oh dear, I’m glad you weren’t seriously injured, and as you say, your stories do illuminate the fact that bosses do not necessarily have to behave in an unscrupulous or unreasonable manner in order to be subject to this kind of treatment!

    Andrews last blog post..Should disgruntled staff kidnap the boss?

  10. Barbara Ling, Virtual Coach Says:
    April 1st, 2009 at 3:35 am

    A resounding NO is my answer. Insisting on concessions when those concessions will result in, say, the company going bankrupt is just plain ridiculous.

    Barbara Ling, Virtual Coachs last blog post..Video Assassin Countdown – Make Money with YouTube Videos

  11. Andrew Says:
    April 1st, 2009 at 7:15 am

    Hi Babera,

    Thanks for your comment and welcome to my blog.

    Sounds like you are fairly convinced in your views, and certainly this crude form of tactics should not be used as a method to gain unreasonable concessions.

    On the other hand, I can understand the frustration of employees in cases where the company is acting in an unreasonable or unscrupulos fashion, but still, this is not the best way to settle disputes and I hope that it dose not become common outside of France.

    Andrews last blog post..Should disgruntled staff kidnap the boss?

  12. Brandon Says:
    April 2nd, 2009 at 8:49 pm

    Too many people believe that a job is a right, I don’t feel that way, I think it is a gift that we should work very hard to grow and respect. Just my 2 cents, for what it is worth! Ramble, Ramble, Ramble!

    Brandons last blog post..Should I buy a franchise?

  13. Andrew Says:
    April 3rd, 2009 at 7:30 am

    Hi Brandon,

    Thanks for stopping by and welcome to my blog.

    I agree. None of us should ever take our employment for granted, especially given the number of people around the world who do not have suitable employment.

    Andrews last blog post..Guest post and thanks to all readers

  14. Erin Turner Says:
    July 9th, 2010 at 3:12 pm

    good employee relations is very important for the success of the company and any business.’”

  15. Eva Campbell Says:
    July 20th, 2010 at 9:59 am

    employee relations is very very important in the business setting.`,.

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